After a couple of nightmares with my Samsung RF18HFENBSP fridge, I’m happy to say that I’ve not had an issue for over 2 years now. My friend has the RF197ACRS with the exact same problem. Hopefully this fix covers his issue as well. I’ll update this post if there’s any different results, but I don’t expect him to have any issues using the same remedies for at least 6-9 months.
Here’s what I did to correct (fix) it.
- Buy a bigger Samsung drain evaporator. This one should help. I think what’s happening is that the original evaporator is too small and unsatisfactory in keeping the condensation warm enough to avoid freezing. If you’re ready to do the repair and don’t have this thing, you can try using a large paperclip or a metal wire.
- Eat whatever you can and try to cut down to only be using an ice box for all of your items. You should remove everything from the fridge. The way I did it was just before I went on vacation, I ate all I could to an empty fridge. I fixed the fridge immediately when I got back to an empty fridge, conserving the power while I was on vacation. It should take less than a day for all of the ice to melt out if you leave it all open. There’s a lot of insulation, so if you leave it closed, it’ll take a lot longer. Open the fridge door and pull the plug to let the fridge thaw out. Leave some towels on the floor by the fridge and inside the fridge where you will find the puddles so that you don’t have water all over the place. You can find plenty of videos online on how to remove the panels. Here’s one:
- To install the drain evaporator, I just used a pair of pliers and made sure that the clamps were bent enough to touch the wire. Nothing special. After you’re done installing the new drain evaporator, just close everything back up.
- Consider adjusting the temperature and keeping it a little warmer. For a little while, I had mine at 4 and 40. I found it might be a little warm, so I put it back to 2 and 38, but my friend said that if you keep it warmer, it won’t freeze. At 4 degrees, the ice cream comes out soft. I think it’s pretty nice. Unfortunately, the boss of the house doesn’t like it that way.
Hope this helps you!