How to KEEP your Samsung Fridge after lots of frustration … 2 years without water or ice buildup!

After a couple of nightmares with my Samsung RF18HFENBSP fridge, I’m happy to say that I’ve not had an issue for over 2 years now. My friend has the RF197ACRS with the exact same problem. Hopefully this fix covers his issue as well. I’ll update this post if there’s any different results, but I don’t expect him to have any issues using the same remedies for at least 6-9 months.

Here’s what I did to correct (fix) it.

  1. Buy a bigger Samsung drain evaporator. This one should help. I think what’s happening is that the original evaporator is too small and unsatisfactory in keeping the condensation warm enough to avoid freezing. If you’re ready to do the repair and don’t have this thing, you can try using a large paperclip or a metal wire. https://www.amazon.com/gp/product/B008KFG9NO/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
  2. Eat whatever you can and try to cut down to only be using an ice box for all of your items. You should remove everything from the fridge. The way I did it was just before I went on vacation, I ate all I could to an empty fridge. I fixed the fridge immediately when I got back to an empty fridge, conserving the power while I was on vacation. It should take less than a day for all of the ice to melt out if you leave it all open. There’s a lot of insulation, so if you leave it closed, it’ll take a lot longer. Open the fridge door and pull the plug to let the fridge thaw out. Leave some towels on the floor by the fridge and inside the fridge where you will find the puddles so that you don’t have water all over the place. You can find plenty of videos online on how to remove the panels. Here’s one:
  3. To install the drain evaporator, I just used a pair of pliers and made sure that the clamps were bent enough to touch the wire. Nothing special. After you’re done installing the new drain evaporator, just close everything back up.
  4. Consider adjusting the temperature and keeping it a little warmer. For a little while, I had mine at 4 and 40. I found it might be a little warm, so I put it back to 2 and 38, but my friend said that if you keep it warmer, it won’t freeze. At 4 degrees, the ice cream comes out soft. I think it’s pretty nice. Unfortunately, the boss of the house doesn’t like it that way.

Hope this helps you!

Samsung Refrigerators are pieces of shit!

If you’re considering a new fridge, don’t buy a Samsung! We bought it because we thought it looked good. Also, it was about $1500. Not cheap. We didn’t think that an expensive fridge would be of such poor quality. I should’ve decided based off one of the reviews I read. Since there were relatively few of the same review, I didn’t think this problem would happen to me. Boy was I wrong! The fridge I got was a piece of crap! It worked for just over a year, just for it to go out of warranty and had to be fixed.

The vegetable boxes (crispers) were getting filled with water! Whatever food we had there got wet. If there was packaging, the water would seep through the packaging. The wife used paper towels and sponges and towels to absorb the water. As shown in the picture below, the water that made it out of the crisper into the fridge would become ice. It was a total nightmare!

I fixed it using a YouTube video. Here are a few I watched.

I have not tried draining the water in the back. I will junk the fridge before going through that pain!

We bought the Samsung RF18HFENBSP fridge 12/5/2016. The crispers filled with water around 1/15/2017. I cleared the ice out of the back of it and drain around that time. It filled up again around May 2018.

I tried calling Samsung technical support and they were almost utterly useless. They offered to pay for the parts, but not the labor for repair. In this episode of CBC Marketplace (Canadian show), the woman is persistent and gets Samsung to fix it free.

Around the end of the year, January 2019, we decided on a last ditch effort to save the fridge. If this didn’t work, we would give up and junk it. We decided to clear out the fridge and the freezer for 2 days. Just let all of the water out and it totally flooded the kitchen. We were prepared for it – we left towels all over to make sure that the water didn’t go anywhere we didn’t want it to go.

Hopefully it fixed it, but I think the problem will probably come back again. I’ll post the status in a few months.

Please post in the comments section below if you have any ideas or experience. Would love to get some help on this.

Thanks!